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Western Sydney Services
A disability support team sharing a relaxed moment in a community garden
Careers at WSS

Do work that
makes a difference.

Join a supportive team, keep growing professionally, and help people shape lives with greater choice and independence.

NDIS registered provider
Meaningful work
Training & development
Career pathways
Why work with us

Goodsupportstartswithsupportedpeople.

You deserve the trust, guidance and opportunity to do your best work — without losing sight of the person at its heart.

Meaningful work

Be present for the moments that build confidence, choice and independence.

A team beside you

Work with people who share knowledge, listen well and genuinely show up.

People-first support

Build respectful relationships and support people around their individual goals and routines.

Room to progress

Explore pathways across direct support, coordination and team leadership.

Different ways to work

Casual, part-time or full-time — find what suits your stage of life.

People-first culture

Bring your whole self to work in a culture grounded in dignity and respect.

A support worker and a person she supports walking together outdoors

“It’s the everyday moments that build trust.”

A view from the role
Real work. Real people.

You’re not just filling a shift.

You’re becoming part of someone’s life — learning what matters to them, showing up consistently, and helping turn everyday choices into greater independence.

Listen

Start with the person, not a checklist.

Connect

Build trust through consistency.

Enable

Support choice, confidence and growth.

Current opportunities

Findtherolethatfits.

These are the roles we’re hiring for. Apply for the one that fits, or send an expression of interest if you’d like us to keep you in mind for future opportunities.

Showing 4 roles

Western SydneyCasual

Disability Support Worker

Help participants with everyday personal care, household tasks and getting out into their community.

Western SydneyPart-time

Cleaner

Bring a calm, reliable presence to participants' homes — the same face, the same routine, every visit.

GuildfordFull-time

Support Coordinator

Carry a genuinely small caseload — read every plan properly and help participants turn it into real, working support.

Sydney-wideCasual

Community Participation Support Worker

Support participants to get out, try new things and build the connections that matter to them.

Life in the team

Bringyourcare.Keepyourperspective.

The strongest teams make room for honest conversations, different lived experiences and time to learn from one another.

“The people around you matter. Good support is always a team effort.”

Three colleagues sharing a relaxed conversation over tea

A day in the role

Listen first. Plan together. Adapt when life changes. Share what you’ve learned.

How we hire

Noblackbox.Justafewrealsteps.

We want every conversation to feel useful, respectful and transparent — whatever the outcome.

  1. 1

    01

    Apply

    Tell us about yourself in a few minutes — no cover letter essay required.

  2. 2

    02

    Chat

    A real conversation with someone on the team, not a scripted phone screen.

  3. 3

    03

    Shadow shift

    See the work up close before you commit, and so do we.

  4. 4

    04

    Welcome aboard

    Onboarding, checks finalised, and your first roster sorted together.

Training & development

Webackyoutogetbetteratthis.

Confidence grows through preparation, reflection and people you can turn to.

01

Meaningful work

Support people to build confidence, independence and connection in everyday life.

02

Structured induction

Every new starter is paired with an experienced worker before their first solo shift.

03

Room to grow

Support Coordination, Team Leadership and specialist roles are filled from within where possible.

04

Regular check-ins

Not just a yearly review — real conversations about how the work is actually going.

Who we’re looking for

Thewayyoushowupmatters.

Skills can grow. These human qualities are what make thoughtful support possible.

01

Shows up

Reliability isn't a nice-to-have here — it's the job.

02

Listens first

To the participant, before the plan and before the process.

03

Respects the home

Every visit is a guest in someone's life, not a task to clear.

04

Stays curious

Asks questions rather than assuming what someone needs.

05

Keeps its word

Same face, same routine, same person who answers the phone.

06

Takes feedback well

From participants, from families, from each other.

Questions, answered

Beforeyouapply.

A few helpful details about starting a career in disability support.

No — some of our roles list it as desirable, not essential. We look for the right character first and provide training and a structured induction to build the rest.

Requirements vary by role. Some ask for a relevant certificate, licence or check; others offer a genuine way in for people new to the sector.

A current NDIS Worker Screening Check is required for all support roles. If you don't already have one, we can talk you through how to apply.

Rosters are built around real, predictable shifts rather than last-minute algorithm matching — your specific availability is discussed directly with the team during hiring.

Yes — the roles on this page are the positions WSS is hiring for. Apply for the one that fits and our team will review your application.

Yes — send an expression of interest with your experience and preferred kind of work, and the team can consider you when a genuinely matching role comes up.
A supportive WSS team together in a community garden
Your next step

Ready to do work that matters?

Explore our current roles or tell us what kind of opportunity you’d like to hear about.

View current roles

Careers at Western Sydney Services.

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