Meaningful work
Be present for the moments that build confidence, choice and independence.
Careers at WSS
Do work that
makes a difference.
Join a supportive team, keep growing professionally, and help people shape lives with greater choice and independence.
NDIS registered provider
Above-award pay
Training & development
Career pathways
Why work with us
Goodsupportstartswithsupportedpeople.
You deserve the trust, guidance and opportunity to do your best work — without losing sight of the person at its heart.
A team beside you
Work with people who share knowledge, listen well and genuinely show up.
Above-award pay
Base rates 12% above SCHADS. Respect starts on payslip day.
Room to progress
Explore pathways across direct support, coordination and team leadership.
Different ways to work
Casual, part-time or full-time — find what suits your stage of life.
People-first culture
Bring your whole self to work in a culture grounded in dignity and respect.
“It’s the everyday moments that build trust.”
A view from the role
Real work. Real people.
You’re not just filling a shift.
You’re becoming part of someone’s life — learning what matters to them, showing up consistently, and helping turn everyday choices into greater independence.
Listen
Start with the person, not a checklist.
Connect
Build trust through consistency.
Enable
Support choice, confidence and growth.
Current opportunities
Findtherolethatfits.
The roles below are examples of the kind of positions WSS hires for, not a live vacancy feed — applying registers your interest and a real person will follow up about what’s genuinely available.
Showing 4 example roles
Western SydneyCasual
Disability Support Worker
Help participants with everyday personal care, household tasks and getting out into their community.
Western SydneyPart-time
Cleaner
Bring a calm, reliable presence to participants' homes — the same face, the same routine, every visit.
GuildfordFull-time
Support Coordinator
Carry a genuinely small caseload — read every plan properly and help participants turn it into real, working support.
Sydney-wideCasual
Community Participation Support Worker
Support participants to get out, try new things and build the connections that matter to them.
Life in the team
Bringyourcare.Keepyourperspective.
The strongest teams make room for honest conversations, different lived experiences and time to learn from one another.
“The people around you matter. Good support is always a team effort.”
A day in the role
Listen first. Plan together. Adapt when life changes. Share what you’ve learned.
How we hire
Noblackbox.Justafewrealsteps.
We want every conversation to feel useful, respectful and transparent — whatever the outcome.
- 1
01
Apply
Tell us about yourself in a few minutes — no cover letter essay required.
- 2
02
Chat
A real conversation with someone on the team, not a scripted phone screen.
- 3
03
Shadow shift
See the work up close before you commit, and so do we.
- 4
04
Welcome aboard
Onboarding, checks finalised, and your first roster sorted together.
Training & development
Webackyoutogetbetteratthis.
Confidence grows through preparation, reflection and people you can turn to.
01
Training budget
$1,500 a year, per person, for courses you choose — not a fixed internal list.
02
Structured induction
Every new starter is paired with an experienced worker before their first solo shift.
03
Room to grow
Support Coordination, Team Leadership and specialist roles are filled from within where possible.
04
Regular check-ins
Not just a yearly review — real conversations about how the work is actually going.
Who we’re looking for
Thewayyoushowupmatters.
Skills can grow. These human qualities are what make thoughtful support possible.
01
Shows up
Reliability isn't a nice-to-have here — it's the job.
02
Listens first
To the participant, before the plan and before the process.
03
Respects the home
Every visit is a guest in someone's life, not a task to clear.
04
Stays curious
Asks questions rather than assuming what someone needs.
05
Keeps its word
Same face, same routine, same person who answers the phone.
06
Takes feedback well
From participants, from families, from each other.
Questions, answered
Beforeyouapply.
A few helpful details about starting a career in disability support.
Your next step
Ready to do work that matters?
Explore an example role or tell us what kind of opportunity you’d like to hear about.
Careers at Western Sydney Services.
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