Carethatmeetsyouwhereyouare.
AregisteredNDISprovidersupportingpeopleacrossWesternSydney.Fromeverydaysupportandcommunityparticipationtosupportcoordination,cleaningandaccessibletransport,we'reheretohelpyoulivemoreindependentlyandachieveyourgoals.
- 0+
- Participants supported
- 0+
- Support workers
- 0yrs
- Serving Sydney
“They actually listened. Mum finally feels safe again.”
Twelvewaysweshowup.
Every service is shaped around the person, not the plan. Explore one at a time, or jump straight to what you need.
Aquietpromisemadein2016.
We began in a single home with three participants. What hasn't changed is who answers when you call — us.
It started with cleaning.
Western Sydney Cleaning began as a local cleaning business providing commercial, strata, end-of-lease and carpet steam cleaning services across Western Sydney.
Our first NDIS participants.
We began providing cleaning services to NDIS participants, initially supporting just five participants. This marked the beginning of our journey within the disability sector.
Growing beyond cleaning.
By 2021, we were supporting around 50 NDIS participants and became Western Sydney Services.
Over the following years, our services expanded beyond cleaning to include social and community participation, lawn maintenance and a broader range of everyday supports for NDIS participants.
More than 200 participants.
By 2024, Western Sydney Services was supporting more than 200 participants across Western Sydney.
We also introduced Support Coordination, expanding the ways we could assist participants to navigate their NDIS plans and connect with the supports they need.
Around 300 participants and growing.
Today, Western Sydney Services supports around 300 participants across Western Sydney.
Homesthatfeellikehome.
Supported Independent Living designed with participants — not for them. Wide doorways, warm light, real kitchens, real privacy. And a support team on-site 24/7.
Foursmallthings.Oneenormousdifference.
We don't compete on price lists. We compete on whether your worker remembered your tea order.
Small caseloads
Every coordinator holds fewer than 20 participants — because you deserve their attention, not their apology.
Same-day response
Every enquiry hears back the same day. Every crisis, within the hour. Every time.
One team, always
You'll see the same faces. Rostered around your rhythm, not our convenience.
Zero jargon promise
Plans, budgets, reviews — explained in your language, at your pace, until it clicks.
Toldintheirownwords.
“I never thought I'd have my own place. Now I make coffee for my support worker on Tuesdays.”
Fivesteps.Zeropressure.
Say hello
A no-pressure conversation. Coffee optional, empathy guaranteed.
Understand your plan
We read every page so you don't have to. Then we translate it.
Design your support
Rosters, workers, goals — matched to your rhythm and preferences.
Meet your team
You approve the workers before day one. Chemistry is not optional.
Live it
We show up, adjust, and stay. Reviewed with you every quarter.
AcrossSydney.RootedinWesternSydney.
We support participants right across Sydney, with our roots and our home base in Western Sydney. Tap a suburb — chances are we're already around the corner.
Supportworkerswelcome.Therest,weteach.
We hire for character first, credentials second. If you show up on time, listen well, and treat people like people — we should talk.
Predictable shifts, mapped to your life — not the algorithm's.
Support people to build confidence, independence and connection in everyday life.
Build respectful relationships and support people around their individual goals and routines.
Small teams. Real friendships. Actual cake on birthdays.
Telluswhatyouneed.We'lltakeitfromhere.
No forms with 40 fields. No robots. A real person from our team in Western Sydney will respond within the day.