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Western Sydney Services

About Western Sydney Services

People first.Always.

A registered NDIS provider supporting people across Western Sydney — helping you live more independently and achieve your goals, with support that meets you where you are.

A support worker shares a laugh with a young man in a wheelchair on a sunny suburban street
Human firstNDIS registeredWestern Sydney

— Our story

A quiet promise.

From a local cleaning business to supporting around 300 participants — here is how Western Sydney Services has grown.

  1. Origin · 2017

    It started with cleaning.

    Western Sydney Cleaning began as a local cleaning business providing commercial, strata, end-of-lease and carpet steam cleaning services across Western Sydney.

  2. First participants · 2018

    Our first NDIS participants.

    We began providing cleaning services to NDIS participants, initially supporting just five participants. This marked the beginning of our journey within the disability sector.

  3. Growth · 2021–2022

    Growing beyond cleaning.

    By 2021, we were supporting around 50 NDIS participants and became Western Sydney Services.

    Over the following years, our services expanded beyond cleaning to include social and community participation, lawn maintenance and a broader range of everyday supports for NDIS participants.

  4. Expansion · 2024

    More than 200 participants.

    By 2024, Western Sydney Services was supporting more than 200 participants across Western Sydney.

    We also introduced Support Coordination, expanding the ways we could assist participants to navigate their NDIS plans and connect with the supports they need.

  5. Where we are · Today

    Around 300 participants and growing.

    Today, Western Sydney Services supports around 300 participants across Western Sydney.

    We provide a broad range of NDIS services including support workers, Support Coordination, cleaning, social and community participation, daily living support, transport and other practical supports.

    We are also expanding into Supported Independent Living (SIL) as the next stage of our growth.

— What we believe

Good support starts with how you see people.

These are the principles we hold ourselves to — in every visit, every call, every plan.

— How we show up

Care is in the details.

  1. Listen

    A relaxed first conversation about you — not just your plan.

  2. Understand

    We learn what a good day looks like, and what gets in the way.

  3. Plan

    Together we shape supports around your goals and routines.

  4. Support

    Consistent people who know you, turning up as agreed.

  5. Adapt

    Life changes. Your support changes with it.

— One team, different stories

Everyone's story is different.

Support is personal. What matters to one person looks completely different to the next — and that's the point.

Support

Everyday help at home, on your terms.

Independence

Getting out, building confidence.

Connection

Family, culture and community.

Everyday life

The ordinary moments that matter.

— Rooted in Western Sydney

Western Sydney is home.

We support people across Western Sydney — neighbours supporting neighbours, with an understanding of the communities, cultures and places that make this region what it is.

Our office is in Guildford, and we support people across Sydney.

— A closer look at our approach

See it from where you stand.

“Support should fit into your life — not the other way around.”

  • 01You set the goals
  • 02Consistent faces who know you
  • 03Support that changes as you do

Let's talk about what support could look like for you.